Overview
This Privacy Policy explains how we collect, use and protect information when you visit our website, place an order, contact support or use our services.
Information we collect
We may collect information that you provide directly, such as your name, email address, phone number, order details, payment-related information, profile or post links and messages sent through our contact form.
Order information
When you place an order, we may collect the information needed to process the selected service. This may include the Instagram profile, post, reel or video link connected with your order. We do not ask for your Instagram password.
Payment information
Payments may be processed by third-party payment providers. We may receive limited payment confirmation details, such as transaction status or transaction ID, but we do not store full card information on our website.
How we use information
We use information to process orders, provide customer support, respond to messages, improve our website, prevent misuse, maintain security and manage the services available on the website.
Cookies and analytics
Our website may use cookies or similar technologies to improve the browsing experience, remember preferences, analyze website performance and support basic security functions.
Sharing information
We may share limited information with trusted service providers when it is necessary to process orders, handle payments, provide support or maintain website functionality. We do not sell your personal information.
Data security
We use reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse or disclosure. However, no online system can be guaranteed to be completely secure.
Data retention
We may keep order, support and transaction-related information for as long as needed to provide services, resolve disputes, maintain records and comply with applicable requirements.
Your choices
You may contact us if you want to ask questions about your information, update incorrect details or request assistance related to your data.
Third-party links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of external websites.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes may be posted on this page with an updated date.
Contact
If you have questions about this Privacy Policy, please contact our support team through the Contact Us page.